Another PRIME Success as Told Through Email
Who better than a Prime Insurance customer can testify to the Prime Insurance level of customer service? View the emails below to relive the communication between Fred (the auto sales guy), Eddie (auto insurance customer) and Ellen from our personal lines department – all of which led to yet another recommendation for Prime.
To: EDWARD A
Date: March 27, 2018 at 4:41 PM
Subject: Info for your insurance agent
Please add the following info to your policy:
2018 Nissan Sentra SV
Vin is top set of bold numerals.
Bank info for Lienholder/Binder
Please have agent email you proof of coverage and Temp ID card with Binder
And forward to me ASAP
Sent: Tuesday, March 27, 2018 4:50 PM
To: Ellen Klinger
Subject: NJ Skylands Policy
Am giving the Hyundai Elantra that is currently on my policy to my son-in-law and he will pick it up on his insurance policy. Am replacing that car with a Nissan Sentra as below/attached.
I expect to get the Nissan by Thursday. Can you please adjust my policy accordingly and submit a copy of the paperwork to Fred who is copied on this message?
From: Ellen Klinger
Sent: Wednesday, March 28, 2018 10:20 AM
Subject: RE: NJ Skylands Policy
Please see attached ID card and binder.
Let me know if I can be of further assistance.
T: 732-886-5751 X 123
Sent: Wednesday, March 28, 2018 10:51 AM
Cc: Ellen Klinger
Subject: Re: NJ Skylands Policy
If you ever have customers looking for NJ insurance, I truly and highly recommend Prime Insurance. They've saved me money and super easy to work with (and this is not a paid endorsement - just like working with professionals who know what they're doing).
The added post script here is that Eddie referred his daughter to Prime Insurance as well. Her NJ auto policy was bound at the end of March.
PRIME Insurance has a glowing record in making its customers happy. Empowered by a network of insurance providers that include the leading global and national companies, we go the extra mile to shop around to get you the best policy at the competitively lowest quote. Find us on the web or contact us at 732-400-5242 or PRIME [at] primeins [dot] com to discover the PRIME difference.
Summary: Read through the amazing sequence of events that led another auto insurance customer to highly recommend PRIME Insurance Agency.