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How to Easily Access Insurance Customer Service


Spotlight on Hartford’s Online Self-Service Insurance Support  

PRIME Insurance is proud to present The Hartford’s online customer support portal, giving small business clients a more convenient option.

Now, customers can supplement the excellent customer service provided by Prime Insurance. Simply register your policy number or insurance account number with The Hartford to manage a range of tasks from a smartphone, laptop, tablet and other electronic device.

Self-service tasks include:

Bill Paying Options

  • online payment

  • auto pay

  • modification of bill plan in mid policy’s term

  • time-saving one-time payment without logging in

Paperless Communication

  • emailed documents and statements

  • online viewing of document with printing capabilities

Simplified Premium Auditing

  • enables electronic document delivery

  • ability to save unfinished audit  

  • capacity to save and print completed audits

Quick Access to certificates and ID cards

  • Request submission option available 24/7

  • Choice of email, fax or mail delivery

  • Prompt certificate of insurance delivery

  • One-day delivery of business auto ID cards

HAVE A PRIME DAY™! PRIME Insurance is a 3-generation independent insurance agency that is there for you in your times of need. Often accessible beyond regular office hours, we’ve won the recognition of over 40 of the leading companies and have been appointed to do direct business with some of the biggest names in the industry. With such a wide network of providers, we’ve got the edge over others to sift through auto, home, auto, life, business and other policies to locate the best coverage at the competitively lowest quotes. Visit us at our insurance website, call us at 732-400-5242 or contact us via email at PRIME [at] primeins [dot] com!


Summary: Prime Insurance is proud to partner with The Hartford in providing small business customers a 24/7 easy customer service option.


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