A True Story from the Files of Prime Insurance
Recently, Prime Insurance was contacted by an office building owner in Lakewood, NJ about finding related insurance for his commercial property.
At first glance, this seemed to be an uncomplicated matter involving a brand new building with full steel and concrete construction.
After a pre-inspection from the insurance company that indicated all was well, Batsheva in our commercial lines department bound a comprehensive policy at a competitive rate: $12,000 annual premium with $11 million coverage.
Then, the insurance company got back to Prime about the need to do a sprinkler inspection. When the department inspector arrived, he noticed the decorative panels on the exterior of the building. He immediately notified his superiors that the four panels did not meet the standards of non-combustible materials of the company. As a result, the office building was downgraded to a frame structure – building construction materials that are not eligible for the company - and the newly bound coverage was cancelled.
Batsheva got to work on finding an alternate solution for the client by negotiating with another company that had originally rated a bit higher than the original quote. It was not long afterward that she bound tailored insurance for the office building with this company, incorporating even broader coverage and a lower rate than the rescinded former policy.
End of story: happy customer, one more example of Prime Insurance’s devotion to its clients.
PRIME Insurance is a three-generation family-run independent agency. We’re proud partners with many of the leading companies in the industry – big names like ACE, ASI, ASSURANT, CHUBB, CNA, FOREMOST, Liberty Mutual, MetLife, PROGRESSIVE, Safeco, StillWater, Travelers, USLI, ZURICH and more. We’ve got thousands of satisfied customers that benefit from our professional coverage review and our ability to shop our wide network to locate customized policies at competitively lowest quotes.
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Summary: Prime stands behind customers. Here’s one more example, this one about insurance for an office building in Lakewood, NJ.